b499 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between b499 and the users ("user" or "member") of the b499 platform and all its services. By accessing the website b499.cam, creating an account, or using any service, you confirm that you have read, understood, and accepted these Terms in full.

b499 is an online casino and sports betting platform that operates with the aim of providing an entertaining gaming experience for Bangladeshi users. These Terms are effective according to Bangladesh Standard Time (BST, UTC+6).

b499 reserves the right to modify these Terms at any time. Continuing to access the platform after any changes will be considered acceptance of the updated Terms. It is your responsibility to check this page regularly.

2. Account Registration

To use services on b499, you must create a personal account. You are required to provide accurate and truthful information at the time of registration.

Registration Requirements:

• Each person may open only one account. Multiple accounts are strictly prohibited.
• The name, address, date of birth, and contact information provided at registration must be truthful and accurate.
• It is your responsibility to keep your account password completely confidential. You are responsible for all activity that occurs on your account.
• Accounts may not be transferred or sold to any third party.
• If your account is subject to suspicious activity, notify the b499 support team immediately.

If an account is found to have been created with false information, b499 reserves the right to immediately close that account and cancel any deposited funds.

3. Age Requirements and Eligibility

You must be at least 21 years of age to use the b499 platform. Access to and participation in this platform is strictly prohibited for minors ("for persons aged 21 and above only").

• During account verification, b499 may request proof of identity as evidence of age.
• If an underage member is identified, the account will be closed immediately and all transactions will be considered void.
• For users accessing from outside Bangladesh, the laws of their own country may apply; the responsibility for this rests with the user.

4. Account Verification (KYC)

b499 follows an account verification ("KYC" or Know Your Customer) process to ensure platform security and prevent fraud.

Documents Required for Verification:

• A clear photo of a government-issued National ID Card (NID), passport, or driving license.
• A recent utility bill or bank statement (issued within the last 3 months) as proof of address.
• Applicable information for payment method verification.

b499 may request that verification be completed at any time before processing a withdrawal request. If verification fails or the required documents are not provided, the account may be temporarily suspended.

5. Deposits and Withdrawals

b499 supports the most popular mobile and banking payment methods in Bangladesh.

Accepted Payment Methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposit Terms:

• Minimum deposit amount: ৳500 (for each method).
• Deposited funds may only be sent to an account registered in your own name.
• Deposits made through a third party are strictly prohibited.

Withdrawal Terms:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals may only be made to the same payment method used at the time of deposit.
• Funds tied to a bonus may not be withdrawn until the associated wagering requirements have been met.
• b499 reserves the right to suspend withdrawals in the event of suspected suspicious transactions or fraud.

6. Bonuses and Promotions

b499 offers various types of bonuses and promotional offers for its members. Each bonus has specific terms that must be followed.

Welcome Bonus:

• For new members, a 100% bonus on the first deposit, up to ৳15,000.
• The minimum deposit to claim the bonus is ৳500.
• To withdraw the bonus, the total bonus amount must be wagered 20 times (20x).
• The deadline to meet the wagering requirements is set from the date the bonus is issued.

General Bonus Policy:

• Each member may claim each bonus offer only once.
• Claiming bonuses through multiple accounts will be considered fraud.
• b499 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus may be cancelled and the account may be suspended.
• VIP members will receive weekly cashback benefits according to their tier: from Bronze to Diamond, up to 1.5% weekly cashback.

7. Gaming Rules

All games available on the b499 platform — including slots, live casino, sports betting, fishing games, and others — are governed by the following rules.

• All game outcomes are determined by a verifiable Random Number Generator (RNG) that ensures fair play.
• If a game outcome is affected by a technical error or disconnection, b499 reserves the right to declare that round void.
• Any attempt to influence game outcomes using software or tools during gameplay is strictly prohibited.
• For sports betting, cancelled bets placed before a match begins will be refunded unless live betting specifically applies.
• b499 reserves the right to set betting limits on specific markets or events.

Cricket and Sports Betting:

• Betting is available on BPL, IPL, T20 World Cup, ICC events, and other international and local cricket matches.
• If a match is abandoned or cancelled, the related bets are generally considered void and the deposited funds are refunded.
• If any bet is found to be connected to match-fixing or corruption, b499 reserves the right to cancel that bet.

8. Prohibited Activities

The following activities are strictly prohibited on the b499 platform. Violating these prohibitions will result in immediate account closure and, where applicable, legal action may be taken.

• Operating multiple accounts under the same person's name.
• Using false or forged identity documents or paperwork.
• Using the platform for money laundering or illegal financial activities.
• Creating strategic accounts to improperly claim bonus benefits.
• Using automated bots or software to influence game outcomes.
• Attempting to gain unauthorized access to other members' accounts.
• Depositing or withdrawing using a third party's payment method.
• Intentionally exploiting any technical error in the platform for gain.
• Falsely identifying oneself as a b499 employee or representative.

9. Account Closure and Suspension

b499 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Detection of fraudulent or suspicious activity.
• Failure to complete account verification or provision of false information.
• Identification of an underage member.
• On the basis of legal or regulatory requirements.

You may also contact our support team at any time to request closure of your account. An opportunity to withdraw any valid balance will be provided before account closure, unless the closure is due to fraud.

10. Privacy and Security

b499 gives the highest priority to protecting your personal information. All data is secured with SSL encryption.

• Your personal information is never sold to third parties.
• Payment information is always stored in an encrypted state.
• To learn how your information is used, please read our Privacy Policy.

Use a strong password to keep your account secure and do not share your login details with anyone. If you notice any suspicious activity, contact our 24/7 live chat support immediately.

11. Responsible Gaming

b499 firmly believes in responsible gaming. Online casino and betting is for entertainment — not a source of income. We want you to always play with enjoyment and in a controlled manner.

• Never bet beyond your means. Only play with what you can afford to lose.
• Avoid playing out of emotion or in an attempt to recover losses.
• Use our deposit limits and break features to set your own playing limits.
• If you feel a problem is developing, contact us — we are ready to help.

For more details, visit our Responsible Gaming page.

12. Limitation of Liability

b499 will not be held responsible for losses caused by technical issues, server downtime, internet disconnection, or other unavoidable circumstances.

• b499 is not liable for any direct or indirect losses, loss of profit, or speculative damages.
• b499's liability is limited for issues arising from the systems of third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.).
• If a game result is voided due to technical reasons, only the wagered amount will be refunded.

13. Dispute Resolution

If you wish to raise a dispute regarding any transaction, game result, or decision made by b499, please follow the process below:

• First, report the issue through our 24/7 live chat support.
• If the issue is not resolved via live chat, submit a complaint by email with a detailed description.
• After receiving a complaint, b499 will investigate and respond within a reasonable time.
• b499's decision shall be considered final and binding in all disputes.

Email for complaints: [email protected]

14. Changes & Updates

b499 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an effort will be made to notify members via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. Members are advised to visit this page regularly and stay informed about the latest terms and conditions.

If you have any questions about these terms and conditions, please contact our support team: [email protected]